Shipping policy

All products purchased from our online store are made to order. We will deliver your purchases within 3-7 working days of the funds clearing in our account unless otherwise stipulated. You will be notified via e-mail of the delivery timeframe. 

It is your responsibility to provide an accurate delivery address and contact number at which the goods can be accepted for delivery on weekdays during normal working hours of 8am to 5pm.

Should for any reason beyond our control an item be delayed you will be contact by our team as early as possible to avoid any inconvenience.

 

DELIVERY AREA

Saffron Rose Boutique only delivers to addresses in South Africa. We currently do not deliver to farms and rural areas. However, if you live on a farm or in a rural area, please feel free to contact us at srose@wildant.co.za to make alternative delivery or collection arrangements should you wish to purchase from us.

RECEIVING YOUR ORDER

It is your responsibility to provide an accurate delivery address and contact telephone number to which your purchases can be delivered at check-out. Delivery is made during normal working hours of 8 am to 5 pm, Monday to Friday. You are to make sure that the delivery can be received during these standard delivery times at the address provided. Saffron Rose Boutique does not accept responsibility for failed delivery due to the fact that there is no one to sign for and accept delivery.

If there is no one to take receipt of the delivery upon a first attempt, we will attempt to contact you telephonically or by email to make the delivery. The courier company will attempt to make delivery 2 more times. If there is still no one to accept delivery, the goods will be returned to Saffron Rose Boutique and a refund of the purchase price of goods purchased excluding delivery charges (if any) will be processed. Should you however not want a refund but wish Saffron Rose Boutique to again attempt delivery, this will be at your own cost.